What Every Pallet Provider Should Tell You Before You Buy

Oftentimes, pallets are referred to as a low-cost item in the supply chain. But, just because pallets cost less than other moving parts in the supply chain, doesn’t mean they hold less value. In fact, they carry the weight of everything that is valuable…to you and your organization. Does that mean you need to spend more on pallets to ensure better performance?

To answer that question, you need to talk to a reliable specialist in pallets. Whether your provider recommends a more expensive pallet or one that costs less, be sure you understand why. The key is communication. Discuss your options and get to know your supplier. This process ensures that, no matter what you pay, you are getting the best value for your dollars.

Here’s what every pallet provider should tell you, if you ask:

1. Will a standard pallet work for my needs? Why or why not?
2. What are the benefits of a custom pallet?
3. Do you offer price breaks depending on volume?
4. Do your recycled or remanufactured pallets come with a guarantee?
5. What is your capacity to deliver pallets?
6. What is your record for on-time delivery?
7. Where do you source lumber?
8. Where are your plants located?
9. How long have you been in business?
10. What percent of customers are long-standing accounts? Can I speak to some of them?

Ultimately, there is more to buying pallets than cost alone. Performance, peace of mind, on-time delivery, and customer service are critical, too. What are you paying for? You won’t know unless you ask.

Rose Pallet is happy to talk with you and answer your questions. We are eager to review your needs and options, fulfill your order, and serve as a long-term resource for repairs, recycling, and re-ordering. Contact us today and buy with confidence!