Operations and Sourcing Manager

Westmont, IL · Full Time
Are you a motivated individual with exceptional attention to detail? If so, Rose Pallet in Westmont, IL is hiring for a multifaceted individual who can successfully multi-task the day-to-day responsibilities of a Sourcing and Operations Manager. The ideal candidate will have 5-7+ years of operations and/or supply chain experience (pallet or lumber industry experience is preferred), vendor relationship management, procurement, and procurement analytics experience. Role will report to the Director of Supply Chain.

Work Location:

  • Office/home: 40%
  • Vendors: 50% (Primarily Northern Illinois and Northwest Indiana)
  • Customers: 10%

Basic Qualifications:

  • Bachelor’s degree with a minimum 5 years in an operations, supply chain, and/or procurement role
  • Working knowledge of operating processes and cost drivers in a manufacturing environment
  • Strong leadership, communication, and writing skills; demonstrated experience in vendor and/or operations management, customer service
  • Must be a highly motivated, self-starter and must have the ability to flourish in a rapidly changing, startup-type environment
  • Bilingual in English and Spanish
  • Experience with Microsoft Office suite

Preferred Qualifications:

  • Previous experience in the pallet and/or lumber industry in operations, warehousing, or sales-related role
  • Working knowledge of lumber commodity markets, production costs, and their impact on cost of goods in pallet manufacturing
  • Strong analytic skills and intermediate-level understanding of excel or equivalent
  • Previous analytic experience in demand, supply, capacity planning, procurement spend
  • Previous experience working with over-the-road and intermodal carriers
  • Working knowledge of RFx sourcing events
  • Working knowledge of Salesforce and/or ERP system
  • Experience working in Pallet Design System (PDS) or PalDraw

Skills you will need to Succeed:

  • Collaborates and Cooperates with Team: Commits to and supports a collaborative and high-performing working environment with peers and management
  • Drives for Success: Seizes opportunities and proactively takes concrete actions to complete tasks. Goes the “extra mile” and overcomes obstacles to improve outputs
  • Focuses on the Customer: Seeks to understand underlying customer needs to create value. Drives the team to maintain focus on customers
  • Manages and Supports Projects: Effectively plans executes, and supports project needs to support management and the larger Rose business
  • Organizes and Executes with Accuracy: Leverages a systematic, efficient, and organized approach while ensuring quality and accuracy of results
  • Thinks Critically and Resolves Problems: Responds to emerging problems in an accurate and timely manner. Where possible, leverages available resources to address situations before they occur

Job Duties and Responsibilities:

  • Maintain and cultivate day-to-day vendor relationships with various pallet and lumber manufacturers nationwide
  • Monitor vendor purchase orders and delivery activities to meet customer delivery schedules
  • Monitor and audit Rose Pallet quality control programs while on-site at vendors
  • Monitor, track, and analyze national and regional lumber and pallet market costing trends; analyze vendor cost inputs
  • Find and cultivate new relationships with pallet manufacturers in new markets
  • Purchase and sell lumber to Rose vendor partners
  • Coordinate RFx events with manufacturers and Rose Pallet team
  • Obtain quotes from pallet, lumber, and fastener manufacturers and distributors
  • Create pallet specifications with Pallet Design System (PDS)
  • Be a subject-matter expert as it pertains to pallet materials and pallet-making activities to customers as needed; investigate and recommend Pallet solutions to customers
  • Collaborate with team members and vendors to document and improve operating processes and procedures
  • Prepare reports for management as requested
  • Keep current with technology and developments in lumber and pallet industry
  • Visit Vendors at their plants (50% of time)
  • Visit key Customers (10% of time)
  • Perform other duties as assigned
  • Potential travel to new areas of expansion


  • Company vehicle for travel to/from customer visits
  • Laptop
  • Cell Phone
  • PTO
  • Health/Dental/Vision Insurance Plans
  • 401(k) Retirement Plan


  • Candidate must be fluent in English and Spanish (Spoken and Written)

License/Certifications Required:

  • Driver's License
Rose Pallet is an aggressively growing leader in pallet and crating solutions. Our focus on service and quality has put us at the forefront the pallet industry. We look for people who have bold new ideas, courage, and a pioneering spirit to join forces to revolutionize the way we do things and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity, and bringing your whole self to work — and we have an insatiable drive win and grow. This is your chance to join a rapidly growing company where your hard work and great attitude are guaranteed to make a difference. The statements included in this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Other duties may be assigned as required. Requirements for this job are subject to modification by the Company and its designers and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Rose Pallet provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EOE/DFWP

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