You Said It — Rose Pallet Customers Speak Out!

Posted On: 14th Dec, 2016 | Under: Customers | Tagged:
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feedbackAs 2016 comes to an end, we are especially mindful of all the partnerships we’ve forged and we are thankful to our customers for their support, trust, loyalty and feedback. In fact, many of you have even gone out of your way to provide testimony about our customer service and business operations.

So, rather than focus on just one customer this quarter, we would like to include a sampling of statements that you’ve shared with us over the years. And, as always, please continue to let us know how we are doing and what we can do better. Your feedback and input is invaluable!

 “In addition to supplying pallets, Rose Pallet also removes scrap or waste and will pick up pallets for re-use. We no longer need to sort out bad pallets or keep piles in the warehouse, which helps to free up space.”
– Joel Rio, Purchasing Manager, Gonnella Baking Company

“When we need solutions to accommodate new packaging sizes, they partner with us to find the best design. And, they are able to deliver within a tight time frame. Bottom line, their service and pricing are second to none.”
– Richard Martin, Distribution Manager, Lagunitas Brewing Company

“I like the professionalism that Rose Pallet provides. With demanding customers, it is important to partner with a supplier that is responsive and delivers in a timely manner. Rose Pallet helps me meet my customers’ ever-changing requirements.”
– Jesse Meredith, Operations Manager, Unisource Business Networks

“Other pallet providers fell short on helping us deliver solutions to our clients. As soon as we made the switch to Rose Pallet, we noticed a difference. Now our pallet supply and inventory is well managed.”
– Srey Sanchez, Customer Service Rep, DHL Supply Chain

 “Rose Pallet treats customers with the respect that they expect. Their customer service is so valuable to me that I would hire them over other providers, even if their price was higher.”
– Ron Treadwell, Operations Manager, Clorox Company

“During peak season, we were in a tight spot and needed pallets immediately. We were referred to Rose Pallet and they delivered right away and without any hassle. Since then, they have never failed to deliver on time and with accuracy.”
– Sherry Griest, Supervisor, Electrolux Major Appliances

“As a warehouse manager, I do not ever want to worry about a shortage of pallets. Because of my relationship with Rose Pallet, I never have a concern over my pallet supply. That kind of assurance is invaluable.”
– Jeff Engle, Warehouse Manager, Landsberg Orora

“In my role, I have to meet high expectations on a daily basis, most of which ride on my pallet supply. I can always count on Rose Pallet for reliable service and fair pricing.  Like Panalpina, Rose Pallet is a solutions-driven organization with a passion to deliver on promises.”
– Sam Aburmishan, Logistics Supervisor, Panalpina Inc.

Thank you again for making Rose Pallet your choice for pallets!

Alan Rose Alan Rose

Alan Rose, CEO and Co-Founder, has over 40 years of business experience in construction and logistics. At Rose Pallet, he enjoys interfacing and developing partnerships with lumber mills across the United States to bring the very best products and services to clients. Active in the overall strategy and direction of the company, he is equally involved in refining the internal training and educational department. During his spare time, Alan is devoted to many philanthropic efforts, some of which include cancer and asthmatic research. He also likes to attend various social events and spend time with family and friends. Alan was recently honored by The Daily Herald Business Ledger newspaper with a "Lifetime Achievement Award" in the Entrepreneurial Excellence Awards Program.